Privacy Policy
REGARDING PERSONAL DATA PROCESSING
This privacy notice provides information about the UAB Conatus (hereinafter – the Company) personal data processing practices.
The Company recognizes that the protection of personal data is important to its customers, partners, and other data subjects (hereinafter – data subjects), and is committed to respecting and protecting the privacy of every data subject.
This privacy notice is intended for you, our customers and partners, and your representatives (employees and other authorized persons who maintain relations with the Company). Through this notice, the Company explains and informs you about how personal data is processed and what rights you and your representatives have.
When processing personal data, the Company complies with all legal acts regulating the protection of personal data, instructions from competent authorities, as well as established standards and procedures to ensure that personal data is processed accurately, fairly, lawfully, transparently, and securely.
Data Controller – UAB Conatus, Company code: 304602815, Registration address: Vytauto g. 24, Liepalotų k., Šakių r.
Mobile phone: +37061871025 Email address: conatuslt@gmail.com. The Company has appointed a person responsible for personal data protection, whom you can contact using the provided contact details.
You provide personal data to the Company voluntarily. The Company must process it in order to enter into contracts with you, properly fulfill obligations assumed towards you, and meet other legal obligations. If you do not provide personal data, the Company will not be able to enter into transactions with you or provide other services you require.
Purposes and legal grounds for personal data processing – conclusion and execution of contracts with customers, including debt collection from defaulting buyers (legal basis: processing is necessary for the performance of a contract; processing is also necessary for the legitimate interests of the Company and you, when the Company processes the personal data of your designated representatives authorized to maintain relations with the Company), mandatory accounting of business transactions (legal basis: fulfillment of a legal obligation applicable to the Company), business transaction analytics (statistics) (legal basis: the Company’s legitimate interests in analyzing its business operations and maintaining statistics).
Recipients of personal data processed by the Company – Company employees, as well as Company partners to whom, in order to fulfill our obligations to you, we transfer personal data necessary for the execution of your orders in specific cases. In cases established by law, the Company also provides your data to relevant state institutions while fulfilling its obligations.
How and why we collect and use your personal data
UAB Conatus requires your personal data, which may be collected in the ways described below. In this Privacy Policy, we indicate what you can expect when the company collects personal data about:
- website (www.conatus.lt) visitors;
- persons who have contacted us;
- persons who have purchased our products;
- job candidates.
Contact us
Our website provides several ways for you to contact us. We receive, review, and respond to all messages ourselves. To contact us via the website, you will provide your first name, last name, phone number, and email. If you contact us by email, we will process the following data: your first name, last name, email address, and the text of the correspondence. Such data will be processed to prepare for the execution of a contract. If you do not provide your contact details, it will not be possible to contact you. Please note that the website may also use email tracking or blocking software, and you must ensure that the emails you send do not contain illegal content. If an order is executed, an electronic version of the order is stored according to the established procedure; if the order is not executed, the inquiry form and correspondence are deleted from the company’s email, except for information for which other terms are established in the Privacy Policy or legal acts.
All personal data you provide while communicating with us is used only for the purposes mentioned above and to review messages and administer and manage communication flows. We commit not to use your personal data in any publications in a way that would allow your identity to be determined without your explicit consent. Please note that we may need to contact you by mail, email, or phone. Do not forget to inform us about changes to your personal data.
Generally, we do not disclose your personal data; however, to ensure uninterrupted business continuity and proper provision of services and delivery of goods, we disclose information about you to our employees: administration, managers, and the production supervisor, if reasonably necessary for the purposes set out in this Privacy Policy. Under certain circumstances, we may be obliged to transfer personal data when:
- we must disclose information by law, including cases where we must disclose personal data to the tax administrator and law enforcement agencies for the purposes of crime prevention and detection;
- we must disclose personal data due to legal proceedings or to obtain legal advice, or disclosure is necessary to establish, exercise, or defend our rights;
- disclosure is necessary to protect our interests or the interests of others (for example, to prevent fraud);
- disclosure is necessary to protect your vital interests (for example, if you feel unwell on our premises and we have to call for medical assistance);
The Company stores processed personal data for no longer than required by the purposes of data processing or as provided by legal acts, or until the expiration of the statute of limitations for any claims.
You have the right to request that the Company allow access to your processed personal data, request its correction or deletion, or restrict data processing, or the right to object to the processing of data, as well as the right to data portability.
When the Company processes your personal data on the basis of legitimate interests, you have the right to object at any time to the processing of personal data related to you for reasons related to your specific case.
The right to demand deletion of data, the right to restrict data processing, the right to data portability, and the right to object to data processing are not absolute, and legal acts may provide for additional conditions for their implementation.
You have the right to request that we delete your personal data. Please note that we will only be able to fulfill such a request if:
- your personal data is no longer necessary for the purposes for which it was collected (for example, we need your personal data to respond to your letters);
- we are prohibited by law from collecting, storing, or using personal data;
- your personal data is not necessary to establish, exercise, or defend a legal claim, for example, in a legal process.
You have the right to request that we restrict the processing of your personal data or not process it:
- for the period necessary to verify the accuracy of your personal data when you submit claims regarding data accuracy;
- when our collection, storage, or use of your personal data is unlawful, but you decide not to request the deletion of the data;
- when your personal data is no longer necessary for us, but you need it to establish, exercise, or defend a legal claim;
- for the period necessary to determine whether we have a more important legal basis to continue processing your personal data if you have exercised your right to object to the processing of personal data.
You have the right to the portability of data that we received from you with your consent or for the purpose of concluding a contract. If you exercise this right, we will transfer a copy of the data you provided at your request.
You have the right to object to our use of your personal data:
- when we use such data to ensure our legitimate interests, but we do not have a more important legal basis to continue using your personal data;
Complaints
You are important to us, and it is important for us to ensure the protection of your personal data. We apply strict standards to the collection and use of personal data. Therefore, we take any complaints related to the use of your personal data very seriously and ask you to inform us of any related problems. When you contact us to file a complaint, we use your personal data only to investigate the complaint, provide a response, and evaluate the quality of the services we provide. Upon receiving a complaint about a member of our team, we may need to disclose your identity to this person. You may indicate that you do not wish for information revealing your identity to be disclosed, and we will try to respect your request. However, it may not always be possible to investigate a complaint anonymously. If you are dissatisfied with our response, you can also file a complaint directly with the State Data Protection Inspectorate. You also have the right to file a complaint with a supervisory authority in the Member State of your habitual residence, place of work, or the place of the alleged infringement.
If you are concerned about the Company’s actions/omissions, which lead you to believe that this privacy notice or legal requirements may not be followed, you can contact the Company at any time in any way convenient for you.
If the issue cannot be resolved with the Company, you have the right to contact the State Data Protection Inspectorate, which is responsible for the supervision and control of legal acts regulating personal data protection.
If necessary, the Company has the right to update the information provided above.
COOKIE POLICY
What are cookies?
A cookie is a small text file that a website saves on your computer or mobile device when you visit it.
The purpose of cookies is to enable the website to remember user preferences (such as username, language, etc.) for a certain period of time.
How do we use cookies?
The website mainly uses first-party cookies. These cookies are set and controlled by the website, not by an external organization.
Type 1 – Necessary
These cookies are required for basic browser functions to work. Without them, services such as the shopping cart or electronic payments would be impossible.
Type 2 – Page Analytics
This type of cookie is designed to collect information about website usage. For example, which pages are visited the most. We can use this data to improve the website or collect statistics. These cookies do not collect information that identifies you.
Type 3 – Functionality
This type of cookie remains even after closing the browser – they are used for functionality, such as remembering automatic login and better tailoring services for a specific user. For example, we can save your order data so that you don’t have to re-enter it the next time you visit.
Specific cookies we use
The table below lists the specific cookies we use.
Name | Type | Description | Duration |
_ga | Analytics | This cookie name is associated with Google Universal Analytics – a significant update to Google’s more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in every page request on the site and used to calculate visitor, session, and campaign data for site analytics reports. | 2 years |
_ga_* | Analytics | This cookie is used by Google Analytics to maintain the session. | 2 years |
wp-wpml_current_language | WordPress | Saves the current language. By default, this cookie is set only for logged-in users. | Session |
wp_woocommerce_session-* | WordPress | Saves the customer’s WooCommerce session during shopping. | Session |
How to manage cookies?
Most browsers are set to automatically accept cookies. You can disable cookies in your browser, but be aware that if you do so, you may lose the ability to use many features necessary for the website to function properly. If you need more detailed information about cookies, visit the independent information website www.aboutcookies.org, where you will find how to disable cookies through browser settings and how to remove cookies that are already on your computer. To remove cookies from a mobile phone, you will need to read the phone’s user manual.
Validity and changes
This Cookie Policy is valid from 07.01.2025. In case of changes to the Cookie Policy, we will publish an updated version. Changes and additions to the Cookie Policy take effect from the moment of their publication.